Compaq Evo N610c.pdf

Maintenance and Service Guide

Compaq Evo N610c and Evo N600c

Document Part Number: 279362-001

July 2002

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts, troubleshooting problems, and performing

disassembly procedures.

Compaq, Evo, the Compaq logo, and Premier•Sound are trademarks of Compaq

Information Technologies Group, L.P. In U.S. and/or other countries.

Microsoft and Windows are trademarks of Microsoft Corporation. In U.S.

and/or other countries.

Intel and Pentium are trademarks of Intel Corporation in U.S. and/or other

countries.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. The warranties for

Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

Maintenance and Service Guide

First Edition July 2002

Document Part Number: 279362-001

Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

1.5 Notebook External Components . . . . . . . . . . . . . . . 1–12

1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–25

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1

Selecting Computer Setup or

Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10

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iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook System Major Components . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–14

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–1

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4

5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.5 Mini PCI Communications Board . . . . . . . . . . . . . . 5–12

5.6 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.7 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

5.8 Memory Expansion . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.9 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

Maintenance and Service Guide

Contents

5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.13 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

5.15 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47

5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51

5.17 DC-DC Converter Board . . . . . . . . . . . . . . . . . . . . 5–53

5.18 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

C Screw Listing

Index

Maintenance and Service Guide

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