mbp17_early09.pdf

 Apple Technician Guide

MacBook Pro (17-inch, Early 2009)

MacBook Pro (17-inch, Mid 2009)

Updated 2010-06-11

 Apple Inc.

Under the copyright laws, this document may not be copied, in whole or in part, without the

written consent of Apple.

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MacBook Pro (17-inch, Early 2009)

Contents

Manual Updates 8

Updated 11 June 2010 8

Updated 14 May 2010 8

Updated 15 January 2010 8

Updated 2 December 2009 8

Basic

Overview 12

Identifying Features 12

Product Conigurations 13

Note About Images in This Manual 13

Battery Precautions 14

Battery Removal: Tri-Lobe Microstix #2 Screws 14

Serial Number Location 15

Serial Number On Bottom Case 15

Transferring the Serial Number 16

General Information 17

Required Tools 17

The Glass Panel 18

Keycap Replacement 18

Troubleshooting

General Troubleshooting 20

Update System Software 20

Apple Service Diagnostics 20

Test Points 20

Troubleshooting Theory 21

Clamshell Service Diagnostic Read Me 21

Functional Overview 22

Block Diagram: MacBook Pro (17-inch, Early 2009) 23

Block Diagram: MacBook Pro (17-inch, Mid 2009) 24

Liquid Submersion Indicators 25

Common Reset Procedures 25

Display Issue: Pixel Anomalies 28

Display Hinge Behavior 29

Symptom Charts 30

Startup and Power Issues 30

No Power 30

Won’t Start Up 33

Intermittent Shutdown 36

No Video/Bad Video 40

Battery Isn’t Recognized or Won’t Charge 44

Kernel Panic/System Crashes 47

Battery Run Time Too Short 49

Won’t Run on Power Adapter Alone 50

Power Adapter Issue 51

Noise / Hum / Vibration 52

Burnt Smell / Odor 54

Battery Leaking or Swollen 55

Uncategorized Symptom 55

Communications 56

Ethernet Port/Device Issue 56

AirPort/Bluetooth: Defective Wireless Devices 58

No/Poor Wireless Signal 60

Bluetooth Wireless Input Device Loses Connection 61

AirPort Card: Kernel Panic 63

Wireless Performance Issue / Slow Connection 64

Wireless Input Device Doesn’t Pair 67

Uncategorized Symptom 68

Display 69

Display Anomalies 69

Defective Camera / Built-in iSight Not Operating Correctly 74

Backlight Issue / No Backlight 76

Noise / Unstable Flickering 77

Mechanical/Physical Damage 78

Cosmetic Defects 79

Uncategorized Symptom 79

Mass Storage 80

Hard Drive Read/Write Issue 80

Hard Drive Not Recognized/Not Mounting 81

Hard Drive Noisy 83

Optical Drive Won’t Accept/Reject Media 84

Optical Drive Read/Write Data Error 86

Optical Drive Not Recognized/Mount 88

Optical Drive Noisy 89

Optical Drive Not Performing to Specs 91

Uncategorized Symptom 92

Input/Output Devices 93

USB Port Does Not Recognize Known Devices 93

Built-in Keyboard Does Not Work Properly 94

Speciic Keys Don’t Work 95

Built-in Trackpad Does Not Work 96

Built-in Keyboard Has Dim or No Keyboard Backlight 97

Built-in Keyboard Is Not Recognized 98

Built-in Trackpad Does Not Track Properly 100

Apple Remote Inoperable 101

Built-in Speaker Has No Audio 102

Distorted Sound from Internal Speaker 103

Express Card Will Not Insert Into Slot 105

Express Card Not Recognized By System 106

FireWire Port Not Recognizing Known Devices 107

Uncategorized Symptom 107

Mechanical Issues: Thermals and Enclosure 108

Reset/Power Button Stuck 108

System Runs Hot 109

Uncategorized Symptom 111

Take Apart

General Information 113

Connector Types on Logic Board 113

Icon Legend 116

Temperature Concerns 116

Screw Sizes 116

Bottom Case 117

Battery 122

Removal 123

Replacement 125

Hard Drive Bracket 127

Hard Drive 129

Removal 130

Replacement 132

Installing Mac OS X 133

Installing Applications 133

Memory 134

Removal 135

Replacement 136

Bluetooth Card and Holder 138

Removal 139

Replacement 141

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