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Handbook
LISTENING & READING
The TOEIC ® Test —
Know English. Know Success.
Examinee
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Table of Contents
About the TOEIC ® test . . . . . . . . . . . . . . . . . . . . . 2
TOEIC Test Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
TOEIC Background Questionnaire
and Answer Sheet . . . . . . . . . . . . . . . . . . . . . . 14
Background Questionnaire . . . . . . . . . . . . . . . . . . . . . . . 14
Answer Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accent Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Group Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Custom Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Sample Background Questionnaire . . . . . . . . . . . . . . . . . 15
Sample Answer Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Frequently Asked Questions . . . . . . . . . . . . . . . 2
Who takes the TOEIC test? . . . . . . . . . . . . . . . . . . . . . . . 2
Why take the TOEIC test? . . . . . . . . . . . . . . . . . . . . . . . . 2
When and where can I take the TOEIC test? . . . . . . . . . . 3
How often can I take the TOEIC test? . . . . . . . . . . . . . . . 3
How much does the TOEIC test cost? . . . . . . . . . . . . . . . 3
What score do I need to “pass” the TOEIC test?. . . . . . . . 3
From what kind of contexts are the TOEIC test
questions drawn? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
If I have a disability, can I still take the TOEIC test? . . . . 3
TOEIC Test Scores . . . . . . . . . . . . . . . . . . . . . . . 19
Test Fairness and Score Use. . . . . . . . . . . . . . . . . . . . . . . 19
Interpreting Scores . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Score Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Standard Error of Measurement (SEM). . . . . . . . . . . . . . 20
Rescore Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Repeat Test Takers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
TOEIC Validity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Test Score Data Retention. . . . . . . . . . . . . . . . . . . . . . . . 20
Certificate of Achievement . . . . . . . . . . . . . . . . 4
Taking the TOEIC test . . . . . . . . . . . . . . . . . . . . . 4
How to get ready to take the TOEIC test . . . . . . . . . . . . . 4
During the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Identification Requirements . . . . . . . . . . . . . . . . . . . . . . . 5
Test Center Procedures and Regulations . . . . . . . . . . . . . . 6
Dismissal from Test Session. . . . . . . . . . . . . . . . . . . . . . . . 7
Policy and Guidelines for the Use
of TOEIC Scores . . . . . . . . . . . . . . . . . . . . . . . . . 21
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Normally Appropriate Uses of TOEIC Scores . . . . . . . . . 22
Appropriate Uses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sample Questions . . . . . . . . . . . . . . . . . . . . . . . . 8
General Directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Section I: Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Section II: Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
For more information, visit us on the web at www.ets.org/toeic or contact your local ETS Associate. A list of local ETS
Associates can be found on the web at www.ets.org/toeic . If there is no ETS Associate in your country, please contact us at:
Mail:
TOEIC Program
Educational Testing Service
Rosedale Road
Princeton, NJ 08541
Phone: 1-609-771-7170
Fax: 1-609-771-7111
E-mail: TOEIC@ets.org
Copyright © 2007 by Educational Testing Service. All rights reserved.
EDUCATIONAL TESTING SERVICE, ETS, the ETS logo, TEST OF ENGLISH FOR INTERNATIONAL COMMUNICATION, TOEIC, and the
TOEIC logo are registered trademarks of Educational Testing Service.
TOEIC Examinee Handbook—Listening & Reading
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About the TOEIC ® Test
The TOEIC ® (Test of English for International
Communication) test is an English-language proficiency test
for people whose native language is not English. It measures
the everyday English skills of people working in an
international environment. The scores indicate how well
people can communicate in English with others in business,
commerce, and industry. The test does not require
specialized knowledge or vocabulary beyond that of a person
who uses English in everyday work activities.
a variety of statements, questions, conversations, and
talks recorded in English. Total time: approximately 45
minutes.
Reading Section: The Reading section includes three
parts, testing how well you understand written English.
You will read a variety of materials and respond at your
own pace to 100 questions based on the content of the
materials provided to you. Total time: 75 minutes.
Following several years of ETS research, the TOEIC test
has recently been redesigned. The new test features the same
test time (2 hours; 45 minutes for Listening and 75 minutes
for Reading), the same paper and pencil administration, and
the same range of difficulty as the previous test. The score
scale is also the same, and scores can be compared across
both versions of the test. The following charts outline the
major changes in the test:
TOEIC Test Format
The TOEIC test is a two-hour multiple-choice test that
consists of 200 questions divided into two sections:
Listening Section: The Listening section tests how well
you understand spoken English. It consists of four parts
and contains 100 questions administered by audiocassette
or CD. You will be asked to answer questions based on
TOEIC
NEW TOEIC
Listening Comprehension: 100 items
Listening Comprehension: 100 items
Photographs: 20 questions
Photographs: 10 questions
Question-Response: 30 questions
Question-Response: 30 questions
Short Conversations: 30 questions;
30 conversations with 1 question each
Conversations: 30 questions;
10 conversations with 3 questions each
Talks: 20 questions
Short Talks: 30 questions;
10 talks with 3 questions each
TOEIC
NEW TOEIC
Reading Comprehension: 100 items
Reading Comprehension: 100 items
Incomplete Sentences: 40 questions
Incomplete Sentences: 40 questions
Error Recognition: 20 questions
Text Completion: 12 questions
Reading Comprehension: 40 questions
Single Passages: 28 questions;
7–10 reading texts with 2–5 questions each
Double Passages: 20 questions;
4 pairs of reading texts with 5 questions per pair
Frequently Asked Questions
Who takes the TOEIC test?
personnel who use English in real-life work settings, such
as businesses, hotels, hospitals, restaurants, international
meetings, conventions, and sports events
managerial, sales, and technical employees in international
business, commerce, and industry who require English for
their work
individuals who are preparing to enter the workplace
candidates for training to be conducted in English
individuals in English-language training programs
Why take the TOEIC test?
The TOEIC test is the choice of nearly five million examinees
a year and is recognized by thousands of corporations. As a
fair and objective measure of English proficiency, the
TOEIC test will enable you to:
verify your current level of English proficiency
qualify for a new position and/or promotion in a company
enhance your professional credentials
monitor your progress in English
set your own learning goals
involve your employer in advancing your English ability
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About the TOEIC Test
www.ets.org/toeic
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Frequently Asked Questions (continued)
When and where can I take the TOEIC test?
The TOEIC test is available throughout the world. Testing
can be arranged through corporations or other organizations
that ask employees or job applicants to take the TOEIC
test. In addition, many language-training programs and
schools offer TOEIC testing. If testing has not been
arranged through your organization, you can contact your
local ETS Associate to find out when and where you can
take the test.
From what kind of contexts are the TOEIC
test questions drawn?
These are some examples of the settings, situations, and
formats you may find in TOEIC test questions:
Corporate Development: research, product development
Dining Out: business and informal lunches, banquets,
receptions, restaurant reservations
Entertainment: cinema, theater, music, art, exhibitions,
museums, media
Finance and Budgeting: banking, investments, taxes,
accounting, billing
General Business: contracts, negotiations, mergers,
marketing, sales, warranties, business planning,
conferences, labor relations
Health: medical insurance, visiting doctors, dentists,
clinics, hospitals
Housing/Corporate Property: construction,
specifications, buying and renting, electric and
gas services
Manufacturing: assembly lines, plant management,
quality control
Offices: board meetings, committees, letters, memoranda,
telephone, fax and e-mail messages, office equipment and
furniture, office procedures
Personnel: recruiting, hiring, retiring, salaries,
promotions, job applications, job advertisements,
pensions, awards
Purchasing: shopping, ordering supplies, shipping,
invoices
Technical Areas: electronics, technology, computers,
laboratories and related equipment, technical
specifications
Travel: trains, airplanes, taxis, buses, ships, ferries, tickets,
schedules, station and airport announcements, car rentals,
hotels, reservations, delays and cancelations
How often can I take the TOEIC test?
Twenty-eight days should lapse between each TOEIC test.
If you take the test more than once every twenty-eight days,
your test will not be scored and you will not receive a
refund. You will need to pay again to retake the test once
one month has lapsed. Please contact your local ETS
Associate.
How much does the TOEIC test cost?
TOEIC prices vary worldwide. To inquire about pricing in
your area, contact your local ETS Associate.
What score do I need to “pass” the
TOEIC test?
The TOEIC test is not the kind of test that you “pass” or
“fail.” Not every job or task requires the same level of
English proficiency. Because it was developed specifically to
meet the needs of the workplace, the TOEIC test measures
many levels of ability. It enables people to demonstrate what
they currently can accomplish in English. The single, con-
tinuous scale also makes it possible for learners to set
attainable goals and to measure their progress as their
English improves.
Many companies use the TOEIC test to set their own
score standards based on the levels of English necessary to
carry out particular responsibilities. Your company may
require employees to have a minimum TOEIC score due to
the corresponding level of English that is needed on the job.
Many companies offer English-language training to help
their employees reach target TOEIC scores, which reflect
specific levels of proficiency based on professional need.
If I have a disability, can I still take the
TOEIC test?
If you require special testing arrangements because of a dis-
ability, please contact your local ETS Associate’s office to
discuss your needs at least eight weeks in advance. Your ETS
Associate will make every effort to accommodate you. There
is no additional cost for special accommodations. For addi-
tional information on disability accommodations, please
visit our website at www.ets.org/toeic .
TOEIC Examinee Handbook—Listening & Reading
Frequently Asked Questions
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