Microsoft Sharepoint 2010 End User Guide - Ward_ Peter.pdf

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Microsoft SharePoint 2010
End User Guide: Business
Performance Enhancement
Taking the basics to the business with
no-coding solutions for SharePoint 2010
A from-the-trenches tutorial filled with hints, tips, and
real world best practices for applying SharePoint 2010
to your business
Michael McCabe
Peter Ward
professional expertise distilled
P U B L I S H I N G
BIRMINGHAM - MUMBAI
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Microsoft SharePoint 2010 End User Guide: Business
Performance Enhancement
Taking the basics to the business with no-coding solutions for
SharePoint 2010
Copyright © 2011 Packt Publishing
All rights reserved. No part of this book may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, without the prior written
permission of the publisher, except in the case of brief quotations embedded in
critical articles or reviews.
Every effort has been made in the preparation of this book to ensure the accuracy
of the information presented. However, the information contained in this book is
sold without warranty, either express or implied. Neither the authors, nor Packt
Publishing, and its dealers and distributors will be held liable for any damages
caused or alleged to be caused directly or indirectly by this book.
Packt Publishing has endeavored to provide trademark information about all of the
companies and products mentioned in this book by the appropriate use of capitals.
However, Packt Publishing cannot guarantee the accuracy of this information.
First published: February 2011
Production Reference: 1090211
Published by Packt Publishing Ltd.
32 Lincoln Road
Olton
Birmingham, B27 6PA, UK.
ISBN 978-1-849680-66-0
www.packtpub.com
Cover Image by Mark Holland ( MJH767@bham.ac.uk )
Credits
Authors
Michael McCabe
Editorial Team Leader
Vinodhan Nair
Peter Ward
Project Team Leader
Ashwin Shetty
Reviewers
Robert Crane
Richard Paterson
Project Coordinator
Joel Goveya
Manish Patil
Michal Pisarek
Proofreader
Jonathan Todd
Acquisition Editor
James Lumsden
Graphics
Geetanjali Sawant
Development Editor
Stephanie Moss
Production Coordinator
Shantanu Zagade
Technical Editor
Erika Fernandes
Cover Work
Shantanu Zagade
Copy Editor
Janki Mathuria
Indexer
Rekha Nair
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Foreword
I have travelled the world as a SharePoint evangelist talking to all levels of End
Users, and Information Workers, Site Managers, SharePoint Power Users, and Site
Collection Administrators who come to me with the same question, no matter where
I'm speaking, "Are there any resources for our End Users?" Getting users up to speed
on the day-to-day use of SharePoint is a universal problem in all companies from the
largest Enterprise, to the smallest business utilizing SharePoint.
The problem has compounded since the release of SharePoint 2010 and the UI
Ribbon. Talk about a tough situation. Not only do we have to get buy-in from the
people moving into a new system, but End Users are pretty much on their own when
it comes to using it in the context of their jobs.
The book you are holding in your hands is part of the solution to that problem. When
I was irst sent the drafts, I thought to myself, "This is good… really good." I was
drawn in by the simplicity of the language used and the concentration on real world
uses for solving problems, combined with the lack of technical jargon. What kept me
interested, was the authors' insistence on thinking of SharePoint as a problem solving
solution, not a technological solution.
The question is not just "How should I use SharePoint?", but "Why should I use
SharePoint?" Describe to me why something is done as you show me how something
is done, and I will understand it at a much deeper level.
Dux Raymond Sy, Richard Harbridge, Sue Hanley, Andrew Woodward, and Paul
Culmsee are at the forefront of a revolution in SharePoint. They are the ones who are
evangelizing the message that the statement of the problem and a description of
the desired outcome, without consideration of the technology , is what is essential
to get through the next maturity phase in SharePoint.
This book is a good starting point not only for understanding why something should
be done in SharePoint 2010, but also how to do it. It's not an easy thing to do. This is
information you will want within arm's reach as you continue to mature and evolve
your understanding of SharePoint.

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