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Chapter Four: Guidelines for Researching and Writing IPQMS Case Histories
4 Guidelines for Researching
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4.1 GENERAL OUTLINE OF THE CASES
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4.1.1 S UGGESTED D ISCUSSION Q UESTIONS
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4.2 GUIDELINES FOR CHECKLIST OF QUESTIONS
IN THE IPQMS
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4.3 CHECKLIST OF QUESTIONS IN THE IPQMS
4.3.1 P HASE 1: P LANNING , A PPRAISAL , AND D ESIGN
4.3.1.1 Identification and Formulation
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