Administration_Guide.pdf

Administrator’s Guide

Mathcad 14.0

February 2007

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Contents

About the Administrator’s Guide

How to Read This Manual

For the System Administrator

For the End User

Other Sources of Information

Technical Support

Comments

Before You Install

CD Contents

File Formats

License Management

Order of Installation

Product Code

System Requirements

Upgrading from a Previous Version of Mathcad

Vendor Daemon

Installing Mathcad

Installing Mathcad on a Workstation

Silently Installing Mathcad

Installing Internet Explorer and Acrobat Reader

License Management

About License Management

Obtaining a License File

Using the License Service

Installing the License Service

Configuring the License Service

Troubleshooting your Installation

Borrowing Licenses

iii

About the Administrator’s Guide

How to Read This Manual

Before You Install

How to Read This Manual

This Administrator’s Guide is written primarily for the system administrator — the

person responsible for installing and maintaining Mathcad and any FLEXnet server

administering Mathcad licenses. It assumes you have a basic familiarity with Windows

and network administration.

For Mathcad installation, this Administrator’s Guide targets the Windows XP platform.

Dialog titles, menu options, and other elements mentioned in this Guide reflect

Windows XP navigation and object names.

For the System Administrator

The following sections contain important information for persons installing and

administering Mathcad and FLEXnet:

Before You Install

An introduction to the concepts covered and terminology used

in this manual (see page 2.)

Installing Mathcad

Instructions for performing an installation of Mathcad (see

page 6.)

Installing Internet

Explorer and Acrobat

Reader

Instructions for installing Internet Explorer and Acrobat

Reader, included on the Mathcad CD (see page 10.)

License Management

Instructions for installing and configuring a FLEXnet license

server (see page 11.)

For the End User

End-users of Mathcad should refer to the User’s Guide as their primary source of

information, although the following sections of this guide may be of interest as well:

Before You Install

An introduction to the concepts covered and terminology used

in this manual (see page 2).

Installing Internet

Explorer and Acrobat

Reader

Instructions for installing Internet Explorer and Acrobat

Reader, included on the Mathcad CD (see page 10).

Borrowing Licenses

Using Mathcad while disconnected from a FLEXnet server

(see page 23).

About the Administrator’s Guide / 2

Other Sources of Information

The following other sources of information may prove helpful as you install, configure,

and license Mathcad across your enterprise.

• The FLEXnet End User Guide : how to configure a FLEXnet installation:

http://www.macrovision.com/pdfs/flexnet_licensing_end_user_guide.pdf

• The PTC Customer Support Site : how to obtain and manage Mathcad licenses:

h ttp://www.ptc.com/olm/index.htm

• The Mathcad Knowledge Base : a listing of known issues with Mathcad and

licensing, their causes, and applicable solutions (login required):

h ttp://www.ptc.com/go/mathsoft/support/kb/

• The updated Release Notes for Mathcad: last-minute changes to the product and

documentation:

http://www.ptc.com/appserver/cs/doc/refdoc.jsp

Technical Support

Contact PTC Technical Support if you encounter problems using the software. Contact

information for PTC Technical Support is available on the PTC Customer Support Site.

http://www.ptc.com/support/

You must have a Service Contract Number (SCN) to receive technical support. If you

do not have an SCN, contact PTC using the instructions found in the PTC Customer

Service Guide under “Technical Support.”

http://www.ptc.com/support/cs_guide

Comments

We welcome your suggestions and comments on our documentation. Please submit

your feedback to mathcad-doc@ptc.com .

When you submit feedback, remember to include the release number and name of the

documentation piece with your comments.

Before You Install

CD Contents

The Mathcad CD contains the following software:

• The installation program for Mathcad 14 . This package contains the Mathcad

program; associated online Help; Resources worksheets; the Data Analysis , Image

Processing , Signal Processing , and Wavelets Extension Packs; and electronic

(PDF) versions of the Mathcad User’s Guide , this Administrator’s Guide , Customer

Service Guide , and Release Notes .

• The installation program for FLEXnet 10.8 . The installation package for

FLEXnet contains both FLEXnet license management software from Macrovision

Corporation and a vendor daemon created by PTC to administer Mathcad licenses

(see “Vendor Daemon” on page 5).

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