compaq armada m300.pdf

Compaq Armada M300

Series of Personal Computers

Maintenance and Service Guide

D OCUMENTATION S URVEY

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Armada M300 Series of Personal Computers

Notice

2000 Compaq Computer Corporation.

C OMPAQ , the Compaq logo, and A RMADA Registered in U. S. Patent and Trademark Office

Microsoft, Windows, Windows NT, are registered trademarks of Microsoft Corporation in the United States

and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation in the United States

and other countries.

All other product names mentioned herein may be trademarks or registered trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions contained

herein. The information in this document is subject to change without notice and is

provided “as is” without warranty of any kind. The entire risk arising out of the

use of this information remains with the recipient. In no event shall Compaq be

liable for any direct, consequential, incidental, special, punitive, or other damages

whatsoever (including without limitation, damages for loss of business profits,

business interruption, or loss of business information), even if Compaq has been

advised of the possibility of such damages. The limited warranties for Compaq

products are exclusively set forth in the documentation accompanying such

products. Nothing herein should be construed as constituting a further or

additional warranty.

M AINTENANCE AND S ERVICE G UIDE

Compaq Armada M300 Series of Personal Computers

Second Edition February 2000

First Edition July 1999

Published in the U.S.A., U.K., Singapore, and Taiwan.

Documentation Part Number 113732-002

Spare Part Number 158339-001

C ONTENTS

preface

U SING T HIS G UIDE ........................................................................................................................................... VII

chapter 1

P RODUCT D ESCRIPTION

1.1 Computer Features and Models......................................................................................................1-1

Models ...........................................................................................................................................1-2

Features .........................................................................................................................................1-4

Intelligent Manageability ..............................................................................................................1-5

Accessing the Web Agent .............................................................................................................1-5

Asset Management ........................................................................................................................1-5

Fault Management.........................................................................................................................1-6

Fault Management Alerts..............................................................................................................1-6

Security Management ...................................................................................................................1-6

Configuration Management ..........................................................................................................1-7

Managing Power ...........................................................................................................................1-7

Accessing Power Management .....................................................................................................1-7

Power Management Levels...........................................................................................................1-7

1.2 Computer External Components ....................................................................................................1-8

1.3 Design Overview.........................................................................................................................1-15

System Board ..............................................................................................................................1-15

chapter 2

T ROUBLESHOOTING

2.1 Preliminary Steps ............................................................................................................................2-2

2.2 Clearing Passwords.........................................................................................................................2-3

2.3 Power-On Self-Test (POST)...........................................................................................................2-3

2.4 POST Error Messages.....................................................................................................................2-4

2.5 Compaq Utilities .............................................................................................................................2-6

2.6 Troubleshooting Without Diagnostics ..........................................................................................2-12

Before Replacing Parts................................................................................................................2-12

Obtaining Update Information with Info messenger..................................................................2-12

Checklist for Solving Problems ..................................................................................................2-13

chapter 3

I LLUSTRATED P ARTS C ATALOG

3.1 Serial Number Location..................................................................................................................3-1

3.2 Computer Major System Components ...........................................................................................3-2

3.3 Miscellaneous Plastic Kit Components..........................................................................................3-4

3.4 Mass Storage Devices.....................................................................................................................3-5

3.5 Miscellaneous..................................................................................................................................3-6

ContentsArmada M300 Maintenance and Service Guide iii

chapter 4

R EMOVAL AND R EPLACEMENT P RELIMINARIES

4.1 Tools Required ................................................................................................................................1-1

4.2 Service Considerations....................................................................................................................1-1

Plastic Parts ...................................................................................................................................4-1

Cables and Connectors..................................................................................................................4-2

4.3 Preventing Damage to Removable Drives .....................................................................................1-2

4.4 Preventing Electrostatic Damage ....................................................................................................1-3

Packaging and Transporting Precautions......................................................................................4-3

Workstation Precautions ...............................................................................................................4-4

Grounding Equipmemt amd Methods ..........................................................................................4-5

Electrostatic Voltage Levels and Protective Matherials...............................................................4-6

chapter 5

R EMOVAL AND R EPLACEMENT P ROCEDURES

5.1 Serial Number .................................................................................................................................5-1

5.2 Disassembly Reference Chart.........................................................................................................5-2

5.3 Disconnecting the Computer from the Mobile Expansion Unit ....................................................5-3

5.4 Disconnecting the Computer ..........................................................................................................5-4

5.5 Preparing the Computer for Disassembly ......................................................................................5-5

5.6 Battery Packs...................................................................................................................................5-6

Removing the Battery Pack...........................................................................................................5-6

Replacing the Battery Pack ...........................................................................................................5-7

5.7 Hard Drives .....................................................................................................................................5-8

Removing a Hard Drive ................................................................................................................5-8

Inserting a Hard Drive...................................................................................................................5-9

5.8 PC Cards ........................................................................................................................................5-10

Removing a PC Card...................................................................................................................5-11

Inserting a PC Card .....................................................................................................................5-12

5.9 Modem or Modem/NIC Card .......................................................................................................5-13

5.10 Real Time Clock (RTC) Battery.................................................................................................5-15

5.11 Keyboard .....................................................................................................................................5-16

5.12 Memory Expansion......................................................................................................................5-18

Removing the Memory Expansion Board ..................................................................................5-18

Installing the Memory Expansion Board....................................................................................5-19

5.13 Switch Cover...............................................................................................................................5-20

5.14 Display Assembly .......................................................................................................................5-22

5.15 Top Cover with TouchPad..........................................................................................................5-23

5.16 Voltage Converter Board ............................................................................................................5-25

5.17 Modem Connector Board............................................................................................................5-26

5.18 PC Card Assembly......................................................................................................................5-28

5.19 System Board ..............................................................................................................................5-29

iv ContentsArmada M300 Maintenance and Service Guide

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