Service Manual RAZR² V9.pdf

Level 1 and 2 Service Manual

6809513A83-O

MOTO RAZR 2 V9

WCDMA 850/1900, WCDMA 2100

GSM 850/900/1800/1900 MHz EDGE, GPRS

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.

All other product or service names are the property of their respective owners.

The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.

Mobile Devices Business,

Sawgrass International Concourse

789 International Parkway

Room S2C

Sunrise, FL 33325-6220

Level 1 and 2 Service Manual

1 and 2

Contents

MOTORAZR 2 V9x

6809513A83-O

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing and Replacing the Battery Cover and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

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Introduction

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MOTORAZR 2 V9

6809513A83-O

MOTORAZR 2 V9

Introduction

Motorola ® Inc. maintains a worldwide organization that is dedicated to provide

responsive, full-service customer support. Motorola products are serviced by an

international network of company-operated product-care centers as well as

authorized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and

installation programs that enable customers to meet requirements for reliable,

continuous communications.

To learn more about the wide range of Motorola service programs, contact your local

Motorola products representative or the nearest Customer Service Manager.

Product Identification

Motorola products are identified by the model number on the housing. Use the entire

model number when inquiring about the product. Numbers are also assigned to

chassis and kits. Use these numbers when requesting information or ordering

replacement parts.

Product Names

Product names are listed on the front cover. Product names are subject to change

without notice. Some product names, as well as some frequency bands, are available

only in certain markets.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following conditions:

This device may not cause any harmful interference

This device must accept interference received, including interference that may

cause undesired operation

This class B device also complies with all requirements of the Canadian

Interference-Causing Equipment Regulations (ICES-003).

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement

sur le matériel brouilleur du Canada.

September 12, 2007

6809513A83-O

Level 1 and 2 Service Manual

Introduction

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer

programs stored in semiconductor memories or other media that are copyrighted

countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted

computer programs, including the exclusive right to copy, reproduce, modify,

decompile, disassemble, and reverse-engineer the Motorola computer programs in

any manner or form without Motorola's prior written consent. Furthermore, the

purchase of Motorola products shall not be deemed to grant either directly or by

implication, estoppel, or otherwise, any license or rights under the copyrights,

patents, or patent applications of Motorola, except for a nonexclusive license to use

the Motorola product and the Motorola computer programs with the Motorola

product.

About this Service Manual

Using this service manual and the suggestions contained in it assures proper

installation, operation, and maintenance. Refer questions about this manual to the

nearest Customer Service Manager.

Audience

This service manual aids service personnel in testing and repairing MOTORAZR 2

V9 telephones. Service personnel should be familiar with electronic assembly,

testing, and troubleshooting methods, and with the operation and use of associated

test equipment.

Use of this manual assures proper installation, operation, and maintenance of

Motorola products and equipment. It contains all service information required for

the equipment described and is current as of the printing date.

Scope

This manual provides basic information relating to V9 telephones, and provides

procedures and processes for repairing the units at Level 1 and 2 service centers

including:

Unt swap out

Repairing of mechanical faults

Basic modular troubleshooting

Testing and verification of unit functionality

Initiate warranty claims and send faulty modules to Level 3 or 4 repair

centers

6809513A83-O

September 12, 2007

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