A B Archive Process for saving a copy of files and e-mail messages in a separate location for safekeeping. Auto-forward E-mail setting that enables a user to automatically send e-mail messages to another e-mail account based on rules specified by the user. Also known as redirecting. Backup Creating separate copies of important files, e-mail messages, and documents for storage. Data synchronization Bringing two devices up to date by copying changes back and forth so they contain the same information. Deleted Items E-mail folder where messages are sent when the user deletes them. Drafts Saved, unsent e-mail message. Emoticons Characters created using the colon or semicolon keys for eyes to express emotion in a text or e-mail message, such as :) or :(. Encryption Encoding Encoding Technology that protects the contents of an e-mail message orother document by turning the contents into a code. Export Process for saving copies of e-mail messages or other files in aseparate location for safekeeping. False Positive When antivirus software thinks a file is a virus when it is not. Filters Spreadsheet application feature that hides unwanted information.Also a program or feature used to block spam or e-mailmessages from specific senders. Flag Method of marking e-mail messages to remind the user thatfurther action is required. Fraud E-mail message that crooks use to try to trap a user into an illegalscheme. Also known as a hoax. Hoax E-mail message that crooks use to try to trap a user into an illegalscheme. Also known as a fraud. HTML Primary language used to code and display Web pages. Inbox Mail folder where e-mail programs place incoming messages. Local folders Folders in an e-mail application used to organize e-mail messages. Netiquette Set of unwritten rules, polices and manners for use in onlinecommunication. Outbox Mail folder where e-mail programs temporarily place messagesuntil they can be sent out over the Internet. Out-of-office reply E-mail reply that is automatically sent informing the original sender that the user is out of the office, on vacation, or otherwise unavailable. Paper trail Trail of messages created when users exchange e-mail messages back and forth and each new message is added to all the prior messages. Priority Marking outgoing e-mail messages to let the recipient know if it is important or routine. Read receipt Notifies the sender of an e-mail message that the message has been read. Redirect E-mail feature that enables a user to have e-mails automatically sent to another e-mail account. Also known as auto-forwarding. Search Feature that enables a user quickly look through files or e-mail messages for a key word or phrase. Sent Items E-mail folder where copies of e-mail messages are placed after they are sent out. Signature Feature of most e-mail software that automatically adds information like the user’s name and contact information at the bottom of an e-mail. Smilies Character created using a colon or semicolon followed by a close parenthesis; used to express emotion in a text or e-mail message :). Sort Function that allows data in a table, spreadsheet, or e-mail to be re-ordered either alphabetically or numerically. Spam Unsolicited e-mail message sent by someone you don’t know.
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