The First Time Manager.pdf

T HE

F IRST - T IME

M ANAGER

FIFTH EDITION

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T HE

F IRST - T IME

M ANAGER

FIFTH EDITION

Loren B. Belker

& Gary S. Topchik

American Management Association

New York • Atlanta • Brussels • Chicago • Mexico City • San Francisco

Shanghai • Tokyo • Toronto • Washington, D. C.

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This publication is designed to provide accurate and authoritative

information in regard to the subject matter covered. It is sold with

the understanding that the publisher is not engaged in rendering

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Library of Congress Cataloging-in-Publication Data

Belker, Loren B.

The ﬁrst-time manager / Loren B. Belker, Gary S. Topchik.—5th ed.

p. cm.

ISBN 0-8144-0821-4

1. Supervision of employees.

2. Ofﬁce management.

I. Topchik, Gary S.

II.

Title.

HF5549 .12 .B453

2005

658.3

02—dc22

2004019486

2005, 1997, 1993, 1986, and 1981 AMACOM, a division of

American Management Association, New York.

Printed in the United States of America.

This publication may not be reproduced,

stored in a retrieval system,

or transmitted in whole or in part,

in any form or by any means, electronic,

mechanical, photocopying, recording, or otherwise,

without the prior written permission of AMACOM,

a division of American Management Association,

1601 Broadway, New York, NY 10019.

Printing number

10987654321

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