thinkpad 390 iseries 1700.pdf

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IBM Mobile Systems
S10L-9626-00
ThinkPad 390/i Series 1700 (2626, 2627)
Hardware Maintenance Manual
November 1998
Before using this information and the product it supports,
be sure to read the general information under “Read This
First” on page 19.
First Edition (November 1998)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPO-
RATION PROVIDES THIS PUBLICATION "AS IS"
WITHOUT ANY WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE LIMITED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimers or
express or implied warranties in certain transactions; there-
fore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in
new editions of the publication. IBM may make improve-
ments or changes in the products or the programs
described in this publication at any time.
It is possible that this publication may contain references
to, or information about, IBM products (machines and pro-
grams), programming, or services that are not announced
in your country. Such references or information must not
be construed to mean that IBM intends to announce such
IBM products, programming, or services in your country.
Requests for technical information about IBM products
should be made to your IBM Authorized Dealer or your
IBM Marketing Representative.
Ò Copyright International Business Machines Corpo-
ration 1998. All rights reserved. Note to US Government
Users — Documentation related to restricted rights — Use,
duplication, or disclosure is subject to restrictions set forth
in GSA ADP Schedule Contract with IBM Corp.
Important
This manual is intended for trained servicers who are
familiar with ThinkPad products. Use this manual
along with the advanced diagnostic tests to trouble-
shoot problems effectively.
Before servicing an IBM ThinkPad product, be sure to
review the safety information under “Safety Notices
(Multi-lingual Translations)” on page 4 and “Safety
Information” on page 11.
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Related Publications
The following product publications are available through
IBM or your IBM Authorized Dealer.
Publication
Part, Form Number
Mobile Systems HMM
Volume 1: Laptop, Note-
book, Portable, and
ThinkPad Computers
(Models L40, CL57, N45,
N51, P70/P75, ThinkPad
300, 350, 500, 510, 710T,
Expansion Unit, Dock I,
Dock II)
30H2356, S82G-1501-01
Mobile Systems HMM
Volume 2: ThinkPad Com-
puters (Models 340, 355,
360, 370, 700, 701, 720,
750, 755)
30H2357, S82G-1502-03
Mobile Systems HMM
Volume 3: ThinkPad Com-
puters (Models 365, 380,
385, 560, 760, SelectaDock)
84H8099, S82G-1503-05
Mobile Systems HMM
Volume 4: ThinkPad Com-
puters (Models 380, 385,
560, 760, 765)
05L1271, S05L-1270-01
iii
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Related Diskettes
The following diskettes are available through IBM or your
IBM Authorized Dealer.
Diskette
Part, Form Number
ThinkPad 300 (2615)
Advanced Diagnostics
Diskette
33G9361, S33G-9361
ThinkPad 350, 350C, 425,
425C (2618) Advanced
Diagnostics Diskette
A211000, GA21-1000
ThinkPad 365 (2625)
Advanced Diagnostics
Diskette
76H7578, S30H-2498
ThinkPad 380/385 (2635)
Maintenance Diskette
06J0333, S06J-0333
ThinkPad 390/i Series 1700
(2626, 2627) Diagnostic and
Utilities Diskettes
10L9942, S10L-9942
ThinkPad 500 (2603)
Advanced Diagnostics
Diskette
71G3702, S71G-3702
ThinkPad 510 (2604)
Advanced Diagnostics
Diskette
83G8095, S83G-8095
ThinkPad 700 (9552) Refer-
ence Diskette
42G2017, S42G-2017
ThinkPad 700C (9552) Ref-
erence Diskette
42G2023, S42G-2023
ThinkPad 720/720C (9552)
Reference Diskette
61G1194, S61G-1194
ThinkPad Hardware Mainte-
nance Diskette (for all
Models 355, 360, 560, 750,
755, 760)
78H5384, S78H-5384
ThinkPad Dock I (3545)
71G4140, S71G-4140
Docking Station (3550)
42G2428, S42G-2428
Data/Fax Modem
61G1556, S61G-1556
FaxConcentrator/A
84F8540, S84F-8540
iv ThinkPad 390/i Series 1700
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Contents
Introduction . . . . . . . . . . . . . . . . . . . 1
Important Service Information ........... 1
How to Use Error Messages .......... 2
How to Read POST Error Messages ...... 2
Drive and Diskette Compatibility Matrix ....... 3
Safety Notices (Multi-lingual Translations) ..... 4
Safety Information . . . . . . . . . . . . . . . . 11
General Safety . . . . . . . . . . . . . . . . 11
Electrical Safety . . . . . . . . . . . . . . . . 12
Safety Inspection Guide ............ 13
Handling Electrostatic Discharge-Sensitive Devices 15
Grounding Requirements . . . . . . . . . . . . 15
Laser Compliance Statement
........... 16
ThinkPad 390/i Series 1700 Hardware Maintenance
Manual . . . . . . . . . . . . . . . . . . . . . 19
Read This First .................. 19
What to Do First ................ 20
How to Disable the Password ......... 21
Product Overview . . . . . . . . . . . . . . . . . 21
Fn Key Combinations ............. 22
Status Indicators . . . . . . . . . . . . . . . . 23
Checkout Guide . . . . . . . . . . . . . . . . . 24
Audio Checkout . . . . . . . . . . . . . . . . 25
Diskette Drive Checkout ............ 25
CD-ROM ASM Checkout ............ 26
Fan ASM Checkout .............. 27
Keyboard and Auxiliary Input Device Checkout . 27
Memory Checkout . . . . . . . . . . . . . . . 27
Modem Board Checkout ............ 28
Power System Checkout ............ 28
TrackPoint Checkout . . . . . . . . . . . . . . 30
Power Management Features ......... 31
Symptom-to-FRU Index . . . . . . . . . . . . . . 33
Numeric Error Codes .............. 34
Error Messages . . . . . . . . . . . . . . . . 36
No Beep Symptoms .............. 37
LCD-Related Symptoms . . . . . . . . . . . . 37
Keyboard-Related Symptoms . . . . . . . . . . 38
Indicator-Related Symptoms . . . . . . . . . . 38
Power-Related Symptoms . . . . . . . . . . . 38
PC Card (PCMCIA)-Related Symptoms ..... 38
Speaker-Related Symptoms . . . . . . . . . . 38
Power Management-Related Symptoms ..... 39
Peripheral-Device-Related Symptom . . . . . . 39
Intermittent Problems . . . . . . . . . . . . . 40
Undetermined Problems . . . . . . . . . . . . 40
CE Utility Program Diskette ............ 41
Setting the LCD Panel ID
........... 41
Setting the Thermal Sensor
.......... 41
Contents v
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