SOLGDE.PDF

Dell ™ Inspiron ™ 4000 System

SOLUTIONS GUIDE

www.dell.com

support.dell.com

Hints, Notices, and Cautions

HINT: A HINT indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potentially hazardous situation

which, if not avoided, may result in minor or moderate injury.

Abbreviations and Acronyms

For a complete listing of abbreviations and acronyms, see the Glossary in

the Tell Me How help file (see the Start Here sheet for instructions on how

to open the help file).

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer

Corporation is strictly forbidden.

Trademarks used in this text: Dell, the DELL E COM logo, Dellnet, the Dellnet logo, Dell

TravelLite, Inspiron, and DellWare are trademarks of Dell Computer Corporation; Intel and

Pentium are registered trademarks and Celeron is a trademark of Intel Corporation; Microsoft

and Windows and are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Dell Computer Corporation disclaims any

proprietary interest in trademarks and trade names other than its own.

August 2000

Rev. A00

P/N 77JUC

Contents

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 7

When Using Your Computer . . . . . . . . . . . . . . . . . . . 7

When Removing or Installing Memory Modules . . . . . . . . . 10

Protecting Against Electrostatic Discharge . . . . . . . . . . . 11

1 Setting Up

Setting Up Dellnet ™ . . . . . . . . . . . . . . . . . . . . . . . . 14

Accessing the Internet . . . . . . . . . . . . . . . . . . . . . . 14

Accessing Your E-Mail . . . . . . . . . . . . . . . . . . . . . 14

Viewing Your Account Information . . . . . . . . . . . . . . . 14

Sending and Receiving E-Mail . . . . . . . . . . . . . . . . . 15

Resetting E-Mail Address Settings . . . . . . . . . . . . . . . 15

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 16

Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 16

USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . 18

Windows Millennium Edition (Me) and Windows 2000 . . . . . 18

Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the Modular Bay . . . . . . . . . . . . . . . . . . . . . . . 19

Swapping Devices While the Computer Is Turned Off . . . . . . 19

Swapping Devices While Windows Is Running . . . . . . . . . . 21

Setting Up the APR to Connect to a Network . . . . . . . . . . . 22

Setting Up the APR for Windows Me and Windows 98 . . . . . 22

Setting Up the APR for Windows 2000 . . . . . . . . . . . . . 23

Contents

2 Solving Problems

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 26

Accessing Help Files . . . . . . . . . . . . . . . . . . . . . . . . 28

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . 30

Video and Display Problems . . . . . . . . . . . . . . . . . . . . 30

If the display is blank . . . . . . . . . . . . . . . . . . . . . 30

If the display is difficult to read . . . . . . . . . . . . . . . . 31

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 32

Integrated Speakers . . . . . . . . . . . . . . . . . . . . . . 32

External Speakers . . . . . . . . . . . . . . . . . . . . . . . 32

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 33

If you cannot print to a parallel port printer . . . . . . . . . . 33

If you cannot print to a USB printer . . . . . . . . . . . . . . 34

Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . 34

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 35

Touch Pad Problems . . . . . . . . . . . . . . . . . . . . . . . . 35

External Keyboard Problems . . . . . . . . . . . . . . . . . . . 36

Unexpected Characters . . . . . . . . . . . . . . . . . . . . . . 36

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 36

If you cannot save a file to a floppy disk . . . . . . . . . . . . 36

If you cannot play a music CD

or install a program from a CD . . . . . . . . . . . . . . . . . 37

If you cannot play a DVD movie . . . . . . . . . . . . . . . . 38

If the CD-RW drive stops writing . . . . . . . . . . . . . . . . 38

If you have a hard drive problem . . . . . . . . . . . . . . . . 38

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 39

Contents

Windows Error Messages . . . . . . . . . . . . . . . . . . . . . . 39

General Program Problems . . . . . . . . . . . . . . . . . . . . . 40

A program crashes . . . . . . . . . . . . . . . . . . . . . . . 40

A program stops responding . . . . . . . . . . . . . . . . . . . 40

A solid blue screen appears . . . . . . . . . . . . . . . . . . . 41

Internet Connection Problems . . . . . . . . . . . . . . . . . . . 41

If you have a problem with your Dellnet account . . . . . . . . . 41

E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 42

If Your Computer Gets Wet . . . . . . . . . . . . . . . . . . . . . 42

If You Drop or Damage Your Computer . . . . . . . . . . . . . . 43

Resolving Other Technical Problems . . . . . . . . . . . . . . . . 44

Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . 44

Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . 45

Reinstalling Windows Me and Windows 98 . . . . . . . . . . . 45

Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . 46

Recreating the Hibernate File (Windows 98 Only) . . . . . . . . . 48

Boot (Restart) Your Computer With the

Drivers and Utilities CD . . . . . . . . . . . . . . . . . . . . . 48

Delete the Old Hibernate File . . . . . . . . . . . . . . . . . . 49

Create the Hibernate File . . . . . . . . . . . . . . . . . . . . 49

3 Adding Parts

Replacing the Palm Rests . . . . . . . . . . . . . . . . . . . . . . 52

Replacing the Display Cover . . . . . . . . . . . . . . . . . . . . 54

Using the Advanced Port Replicator . . . . . . . . . . . . . . . . 54

Connecting External Devices to the APR . . . . . . . . . . . . 55

APR Controls and Indicators . . . . . . . . . . . . . . . . . . 57

Docking the Computer . . . . . . . . . . . . . . . . . . . . . . 57

Contents

Plik z chomika:

Inne pliki z tego folderu:

Inne foldery tego chomika: