CompTIA A+ Certification All-In-One Desk Reference for DUMmIES.pdf

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CompTIA A+ ® Certification
ALL-IN-ONE DESK REFERENCE
FOR
DUMmIES
by Glen E. Clarke and Ed Tetz
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CompTIA A+ ® Certification All-in-One Desk Reference For Dummies ®
Published by
Wiley Publishing, Inc.
111 River Street
Hoboken, NJ 07030-5774
www.wiley.com
Copyright © 2007 by Wiley Publishing, Inc., Indianapolis, Indiana
Published by Wiley Publishing, Inc., Indianapolis, Indiana
Published simultaneously in Canada
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Library of Congress Control Number: 2006936832
ISBN: 978-0-471-74811-3
Manufactured in the United States of America
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About the Author
Glen E. Clarke (MCSE/MCSD/MCDBA/MCT/CIW SA/Security+/Network+/A+)
is an independent trainer and consultant, focusing on network security and
security auditing services. Glen spends most of his time delivering certified
courses on A+, Network+, Windows Server 2003, SQL Server, Exchange Server,
Visual Basic .NET, and ASP.NET. Glen also teaches a number of security
related courses covering topics such as vulnerability testing, firewall design,
and packet analysis.
Glen is an experienced author and technical editor who has worked on nine
certification books. Glen designed and coauthored the award nominated A+
Certification Bible and has worked on certification titles involving topics such
as Windows 2000/2003 certification, CIW certification, Network+ certification,
and Security+ certification.
When he’s not working, Glen loves to spend quality time with his wife, Tanya,
and their three children, Sara, Brendon, and Ashlyn. He is an active member
of the martial arts community, where he currently holds his first-degree black
belt in Tae Kwon Do. You can visit Glen online at www.gleneclarke.com , or
contact him at glenclarke@accesswave.ca .
Ed Tetz graduated in 1990 from Saint Lawrence College in Cornwall, Ontario
with a degree in Business Administration. He spent a short time in computer
sales, which eventually led to a computer support position. After several
years of providing system and LAN support to small and large organizations,
in 1994 he added training to his repertoire. He holds certifications for A+, ITIL
Foundations Certificate in IT Service Management (IT Infrastructure Library),
Microsoft Certified Trainer (MCT), Microsoft Certified Systems Engineer
(MCSE), Microsoft Certified Database Administrator (MCDBA), and Chauncey
Group’s Certified Technical Trainer (CTT). Since 2002, he has been a full-time
consultant for a value added reseller in Halifax, Nova Scotia. Over his years of
work experience, he has supported Apple Macintosh, IBM OS/2, Linux, Novell
NetWare, and all Microsoft operating systems from MS-DOS to Windows Vista,
as well as hardware from most of the major vendors. He
welcomes comments from his readers and can be contacted at ed_tetz@
hotmail.com , if you are not trapped by the junk mail filters, or info@
edtetz.net .
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Dedication
To my beautiful wife, Tanya, who has made all my dreams come true.
I cherish every moment we spend together.
— Glen E. Clarke
I would like to dedicate this book, with love, to my wife, Sharon, and my chil-
dren, Emily and Mackenzie. They have put up with a lot during the writing of
this book, especially the loss of my time, which is now gone forever. If I owe
anyone my gratitude for having this book written, it is them.
— Ed Tetz
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Author’s Acknowledgments
There are so many hard working people that are needed to write a book and
these people never get the credit they deserve — so I will attempt to show
my appreciation. I want to thank the people at Wiley for their hard work and
continued support. A special thank you to acquisitions editor, Katie Feltman,
for asking Ed and I to do this book and for her patience as I worked through
the chapters. I also want to thank project editor Blair Pottenger for his
patience and quick responses to any questions I fired his way! Much appreci-
ation goes to copy editor Andy Hollandbeck for an outstanding job on the
editing of the chapters — you have made a huge difference in this project —
thank you! I also want to thank Dan DiNicolo for his feedback as the technical
editor.
Over the years I have developed friendships through my work, and one of my
favorite people to work with is Ed Tetz. I want to thank him for the long hours
he has dedicated to this book — you have done an amazing job again! I also
want to thank Dan Lachance, who is always around for a little bit of geek talk!
Thanks to Riley, Haley, and Sara for helping me take some of the photos for
the book.
A special thank you goes to my three children, Sara, Brendon, and Ashlyn for
giving me the time to sit down and participate in kids play with them — it
makes me realize what is important in life. A needed thank you goes to my
wife, Tanya, for all her support — without it I would be a different person.
Thank you for all that you do!
— Glen E. Clarke
I would like to thank Katie Feltman, our acquisitions editor, for inviting me to
take on this project, and to both Katie and Blair Pottenger, our project editor,
for keeping this book on track, which I am sure was an effort for them, and
thanks for that. I would like to thank Andy Hollandbeck, our copy editor, for
his tireless work of ensuring that what I wrote made sense, and for making
my words sound better then when I originally wrote them.
In addition to them, I would like to thank the rest of the staff at Wiley
Publishing who worked behind the scenes taking care of many of the details
that are required to get this book into print, and I am sure that due to their
hard work, this will be a successful book.
— Ed Tetz
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