Inside the Business of Graphic Design - Catharine Fishel.pdf

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INSIDE
the
BUSINESS
of
GRAPHIC
DESIGN
60 Leaders Share Their Secrets of Success
CATHARINE
FISHEL
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© 2003 Catharine Fishel
All rights reserved. Copyright under Berne Copyright Convention, Universal Copyright Convention,
and Pan-American Copyright Convention. No part of this book may be reproduced, stored in a
retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without prior permission of the publisher.
08 07 06 05 04 03
5 4 3 2 1
Published by Allworth Press
An imprint of Allworth Communications
10 East 23rd Street, New York, NY 10010
Cover and interior page design by Leah Lococo Ltd.
Page composition/typography by Integra Software Services Pvt Ltd, Pondicherry, India
ISBN: 1-58115-257-4
Library of Congress Cataloging-in-Publication Data
Fishel, Catharine M.
Inside the business of graphic design : 60 leaders share their secrets of success / by Catharine Fishel.
p. cm.
Includes bibliographical references and index.
ISBN 1-58115-257-4
1. Graphic arts--Vocational guidance. 2. Commercial art—Vocational guidance. I. Title.
NC1001 .F56 2003
741.6'023'73--dc21
2002152007
Printed in Canada
 
CONTENTS
Dedication vii
Introduction ix
PART ONE: PLANNING 1
Section 1: Setting Goals Is Easy—Finding Them Later Is the Hard Part
Knowing Where You Are Going 2
Miriello Grafico: Managing Employee Expectations 3
SamataMason: Emulating Client Successes 7
Liska + Associates: Keeping the Big Picture in Sight 11
Rigsby Design: A Constant State of Becoming 15
Section 2: Reputation—Boost or Burden?
Can You Hang Yourself on the Hook You ve Created for Clients to Grab Onto? 19
Cahan & Associates: Putting Your Reputation to Work 20
Landor Associates: How to Defeat Complacency 24
Bull Rodger: Reputation as a Control Factor 28
Michael Schwab Studio: Sticking with a Good Thing 31
PART TWO: MANAGING 35
Section 3: Running a Business That Doesn’t Eat Your Creativity for Lunch
Staying Sharp Creatively and Administratively 36
Gee + Chung Design: Listening to One’s Heart 37
Mirko Ili c Corp: Uncompromising Creative Ideals 42
Sagmeister, Inc.: Find Balance Between Work and Life 46
Terry Marks Design: Seven Postulates for Good Business 50
Section 4: You Can’t Paddle If You’re at the Helm
Building on the Star Quality of Your Good Name 54
Kiku Obata & Company: Taking Turns at the Plate 55
Trickett & Webb: Lots of Small Pyramids 59
Chase Design Group: Delegation, Finally 63
Ted Wright Illustration: Let the Work Do the Talking 67
 
Section 5: How Not to Art Direct Your Staff to Death
Being a Good Manager and Inspirer at the Same Time 71
Watts Design: Everyone’s an Art Director 72
Fossil, Inc.: Directing Art and Hearts 76
Vrontikis Design Office: The Gentle Leader 80
Willoughby Design Group: Respect, Perspective, and Stepping Away 83
PART THREE: COOPERATING 87
Section 6: Together, Wing to Wing and Oar to Oar
When You Know How Your Business Partner Looks in Pajamas 88
Richardson or Richardson: Dissolving an Office 89
Parham Santana: Together, Day In and Day Out 93
Number 17: How to Stay Best Friends 97
Sayles Graphic Design: Keeping the Business Alive 101
Section 7: Design or Get Out of the Way
How Not to Knock Heads with People Who Are Nearly as Smart as You Are 106
BBK: A Laissez-Faire Partnership 107
AdamsMorioka: Divide and Conquer 112
Pressley Jacobs: a design partnership: Reshaping Management 116
Pentagram: To Each His or Her Own Specialty 120
PART FOUR: GROWING 125
Section 8: Post–Sliced Bread
How to Behave When You re the Latest, Greatest Thing 126
Concrete: Blind Optimism and Success 127
VSA Partners: Leveraging Growth through Notoriety 131
Jennifer Sterling Design: Ignoring Fame Altogether 135
Alexander Isley Inc.: Broadening One’s Base 138
iv INSIDE THE BUSINESS OF GRAPHIC DESIGN
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