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CONCORD TECHNOLOGIES, INC. n Internet Fax
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CONCORD TECHNOLOGIES, INC.
Internet Fax
User’s Guide
First Edition
July, 1998
Supports
WinFax PRO 9.0 and
TalkWorks PRO 2.0
CONCORD TECHNOLOGIES, INC.
2025 First Ave., Suite 800
Seattle, WA 98121
© 1998 Concord Technologies, Inc. All rights reserved.
CONCORD TECHNOLOGIES, INC. n Internet Fax
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Service Agreement
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Concord Internet Fax SM User’s Guide
The use of Concord Internet Fax is subject to the Service Agreement below. Any other use is prohibited. No part of this
publication may be reproduced, transmitted, transcribed, stored into a retrieval system or translated into any language in any
form by any means without the prior written consent of Concord Technologies, Inc. (“Concord”). Information in this manual is
subject to change without notice and does not represent a commitment on the part of Concord.
Use of this service is subject to certain restrictions under the laws, rules, and regulations of certain jurisdictions. If you desire
further information as to these instructions, please contact the relevant authority. For example it is unlawful in the United
States and Canada, for any person to use a computer or any other electronic device to send any message via a facsimile
machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page
of the transmission, the date and time it is sent, an identification of the business, or other entity, or individual.
Trademarks: Concord Internet Fax SM is a service mark of Concord Technologies, Inc. WinFax PRO is a trademark of Symantec
Corporation. All other product names in this publication are trademarks, service marks or trade names of their respective
owners.
Service Agreement Terms and Conditions
1. Concord warrants that its services conform with the specifications as set forth in the Concord Internet Fax SM User’s Guide.
Concord’s sole liability and that of its service providers, in contract, tort or otherwise, for any defect, interruption or error in
the service is limited to the amount of any charges for the defective, interrupted or erroneous service or five hundred dollars
($500), whichever is less. Concord and its service providers will not be liable for incidental, special or consequential damages
of any kind, including, without limitation, loss of profits or cost of replacement services. Service is offered subject to
availability. Interstate, inter-provincial and international service may be subject to tariffs on file with government regulatory
authorities. If you desire more information as to these tariffs, please contact the relevant authority.
2. This agreement binds the person or entity (“Customer”) that applies to register for these services. Customer will be
responsible for payment of all charges, including taxes and surcharges for use of Concord’s services. Customer will be
responsible for any charges imposed by any local exchange carrier. Customer will be billed at the standard published rates for
use of services.
3. Customer is responsible for paying for all services used through their User ID number, regardless of who generates them.
For non-credit card accounts, payment is due within 15 days from date of statement. Amounts not paid within 15 days after
date of statement will be considered past due.
4. Concord may revise the rates, specification and features of the service without notice. Concord may discontinue service in
accordance with law.
5. This agreement will commence on the date the Concord Internet Fax SM service is activated and will continue on a month-to-
month basis until either party terminates this agreement.
6. Concord may suspend or terminate service if Customer does not comply with the obligations under this subscription
agreement. Without limitation, Concord may suspend or terminate service if:
(i) Customer fails to pay an account of Customer’s which is past due; or
(ii) Customer’s account is a credit card account, and the credit card number provided by Customer is declined.
7. Suspension or termination of services for any reason does not affect the Customer’s obligation to pay any amounts owed to
Concord, and Customer shall pay all charges for service which has been furnished.
8. In the event that a Customer’s account is suspended or terminated, any pending or active fax events within the suspended
or terminated account shall be canceled, and Customer prevented from accessing Concord Internet Fax Service.
9. Customer will be responsible for the content of any transmission over the service and the connection of any equipment to
the service. Customer is prohibited from using the service or permitting it to be used in a manner that is contrary to the law,
rules, or regulations of any relevant jurisdiction or regulatory authority. If any claims are made against Concord arising out of
any transmission over the service or the connection of any equipment to the service (for example, patent infringement claims
arising out of such interconnection), Customer will indemnify Concord and hold it harmless from and against any damages
and expenses (including Concord attorney’s fees incurred in defending any such claim).
10. Customer agrees and understands that any or all aspects of this agreement will be governed by the laws of Washington
State in the United States and the venue shall be in King County, Washington, USA.
CONCORD TECHNOLOGIES, INC. n Internet Fax
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Table of ContentsIntroduction
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Internet Fax User’s Guide — Table of Contents
Signing up through the web or by talking to
CONCORD TECHNOLOGIES, INC. n Internet Fax
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Introduction
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Introduction
This User’s Guide provides instructions on using the features of Concord’s Internet
Fax service. Internet Fax is a simple and cost effective way to send long-distance
faxes through the Internet, using your PC. For users on a company network (LAN),
Concord Internet Fax also allows you to send faxes without needing a dedicated fax
line for each user. Internet Fax was designed to work with WinFax PRO 9.0 and
TalkWorks PRO 2.0.
This User’s Guide explains:
• Signing up for Concord Internet Fax
• Configuring the service for WinFax/TalkWorks PRO
• Creating and send your faxes using the service
• Checking the status of your Internet Fax
• Setting recipients in your phonebook to default to send using Internet Fax
• Getting help
Signing Up for Concord Internet Fax
In order to use the service, you need to have an account with Concord. There are
several ways that you can get an account.
Signing up using WinFax/TalkWorks PRO
You can sign up through WinFax/TalkWorks by selecting Tools/Setup/Program
Setup/Concord Services/Properties and Internet Fax . On the dialog that appears,
click Sign Up Now . Follow the instructions for registration. Once you have
submitted your registration information, you will automatically receive a User ID
and Password. Skip to the next section for instructions on configuring the service.
Signing up through the web or by telephone
You can also visit the Concord web site at www.concordfax.com and sign up via the
web or call a Concord Representative at 1-800-954-4329 or 1-206-256-7506 to sign
up for an account over the phone. Once you have a User ID and Password, you need
to enter them into WinFax/TalkWorks. Go to the Tools/Setup/Program Setup/
Concord Services/Properties and Internet Fax . On the dialog that appears, click
Enable . Then skip to the next section for instructions on configuring the service.
CONCORD TECHNOLOGIES, INC. n Internet Fax
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