ghost_guide.pdf

Norton Ghost™ User’s Guide

Norton Ghost ™ User’s Guide

The software described in this book is furnished under a license agreement and may be

used only in accordance with the terms of the agreement.

Documentation version 6.8

PN: 10024709

Any technical documentation that is made available by Symantec Corporation is the

copyrighted work of Symantec Corporation and is owned by Symantec Corporation.

NO WARRANTY. The technical documentation is being delivered to you AS-IS and

Symantec Corporation makes no warranty as to its accuracy or use. Any use of the

technical documentation or the information contained therein is at the risk of the user.

Documentation may include technical or other inaccuracies or typographical errors.

Symantec reserves the right to make changes without prior notice.

No part of this publication may be copied without the express written permission of

Symantec Corporation, 20330 Stevens Creek Blvd., Cupertino, CA 95014.

Trademarks

Symantec, the Symantec logo, Norton Ghost, Ghost Walker, Ghost Explorer, and GDisk

are trademarks of Symantec Corporation.

Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft

Corporation. IBM and PC-DOS are registered trademarks of International Business

Machines Corporation. 3Com and EtherLink are registered trademarks of 3Com

Corporation. Compaq is a registered trademark of Compaq Corporation. SuperDisk is a

trademark of Imation Enterprises Corporation. Zip and Jaz are registered trademarks of

Iomega Corporation. FireWire is a trademark of Apple Computer, Inc., registered in the

U.S. and other countries.

Other product names mentioned in this manual may be trademarks or registered

trademarks of their respective companies and are hereby acknowledged.

Printed in the United States of America.

0987654321

SYMANTEC LICENSE AND WARRANTY

IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF

THIS LICENSE AGREEMENT CAREFULLY BEFORE USING THE

SOFTWARE. SYMANTEC CORPORATION AND/OR ITS

SUBSIDIARIES ("SYMANTEC") IS WILLING TO LICENSE THE

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THE LEGAL ENTITY THAT WILL BE UTILIZING THE SOFTWARE

(REFERENCED BELOW AS "YOU OR YOUR") ONLY ON THE

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D. use a later version of the Software than is provided herewith unless

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F. use the Software in any manner not authorized by this license; nor

G. use the Software in any manner that contradicts any additional

restrictions set forth in Section 9, below.

2. CONTENT UPDATES:

Certain Symantec software products utilize content that is updated

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content filtering products utilize updated URL lists; firewall products

utilize updated firewall rules; vulnerability assessment products utilize

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the Software (including any subscription included with Your original

purchase of the Software), purchased upgrade insurance for the

Software, entered into a maintenance agreement that includes Content

Updates, or otherwise separately acquired the right to obtain Content

Updates. This license does not otherwise permit You to obtain and use

Content Updates.

1. LICENSE:

The software which accompanies this license (collectively the

"Software") is the property of Symantec or its licensors and is protected

by copyright law. While Symantec continues to own the Software, You

will have certain rights to use the Software after Your acceptance of this

license. This license governs any releases, revisions, or enhancements

to the Software that Symantec may furnish to You. Except as may be

modified by a Symantec license certificate, license coupon, or license

key (each a "License Module") which accompanies, precedes, or

follows this license, Your rights and obligations with respect to the use

of this Software are as follows:

3. SIXTY (60) DAY MONEY BACK GUARANTEE:

If You are the original licensee of this copy of the Software and are not

completely satisfied with it for any reason, please contact Symantec

Customer Service, for a refund of the money You paid for the Software

(less shipping, handling, and any applicable taxes) at any time during

the sixty (60) day period following the date of purchase.

.4. LIMITED WARRANTY:

Symantec warrants that the media on which the Software is distributed

will be free from defects for a period of sixty (60) days from the date of

delivery of the Software to You. Your sole remedy in the event of a

breach of this warranty will be that Symantec will, at its option, replace

any defective media returned to Symantec within the warranty period

or refund the money You paid for the Software. Symantec does not

warrant that the Software will meet Your requirements or that

operation of the Software will be uninterrupted or that the Software

will be error-free.

THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL

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INCLUDING THE IMPLIED WARRANTIES OF

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STATE TO STATE AND COUNTRY TO COUNTRY.

YOU MAY:

A. use one copy of the Software on a single computer. If a License

Module accompanies, precedes, or follows this license, You may make

that number of copies of the Software licensed to You by Symantec as

provided in Your License Module. Your License Module shall

constitute proof of Your right to make such copies.

B. make one copy of the Software for archival purposes, or copy the

Software onto the hard disk of Your computer and retain the original

for archival purposes;

C. use the Software on a network, provided that You have a licensed

copy of the Software for each computer that can access the Software

over that network;

D. after written notice to Symantec, transfer the Software on a

permanent basis to another person or entity, provided that You retain

no copies of the Software and the transferee agrees to the terms of this

license; and

E. use the Software in accordance with any additional permitted uses

set forth in Section 9, below.

5. DISCLAIMER OF DAMAGES:

SOME STATES AND COUNTRIES, INCLUDING MEMBER

COUNTRIES OF THE EUROPEAN ECONOMIC AREA, DO NOT

ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR

INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE BELOW

LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW

AND REGARDLESS OF WHETHER ANY REMEDY SET FORTH

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SYMANTEC OR ITS LICENSORS BE LIABLE TO YOU FOR ANY

SPECIAL, CONSEQUENTIAL, INDIRECT OR SIMILAR DAMAGES,

INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT

YOU MAY NOT:

A. copy the printed documentation which accompanies the Software;

B. sublicense, rent or lease any portion of the Software; reverse

engineer, decompile, disassemble, modify, translate, make any attempt

to discover the source code of the Software, or create derivative works

from the Software;

C. use a previous version or copy of the Software after You have

received a disk replacement set or an upgraded version. Upon

upgrading the Software, all copies of the prior version must be

destroyed;

OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF

SYMANTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES.

IN NO CASE SHALL SYMANTEC'S OR ITS LICENSORS' LIABILITY

EXCEED THE PURCHASE PRICE FOR THE SOFTWARE. The

disclaimers and limitations set forth above will apply regardless of

whether You accept the Software.

media, or network drive. If a License Module accompanies, precedes,

or follows this license, you may make and use that number of copies of

the Software licensed to you by Symantec as provided in your License

Module on an equal number of individual computers pursuant to the

terms of this license. Your License Module shall constitute proof of

your right to make and use such copies;

(ii) use the Software on that same computer to create an image file of a

hard drive on that computer and store the image file on removable

media for disaster recovery purposes;

(iii) use the Software to create a boot disk as described in the

documentation for reapplying the hard drive image that was created

for disaster recovery purposes to the hard drive on that same

computer; and

(iv) use the Software to clone a hard drive from that same computer to

a replacement computer, in the manner described in the software

documentation, and to use the Software on the replacement computer

provided that the Software has been removed from the original

computer.

You may not use the Software commercially or non-commercially for

the purpose of creating multiple computers or hard drives not

connected to the original computer, with similar or identical

configurations to that of the original computer or hard drive.

6. U.S. GOVERNMENT RESTRICTED RIGHTS:

RESTRICTED RIGHTS LEGEND. All Symantec products and

documentation are commercial in nature. The software and software

documentation are "Commercial Items", as that term is defined in 48

C.F.R. section 2.101, consisting of "Commercial Computer Software"

and "Commercial Computer Software Documentation", as such terms

are defined in 48 C.F.R. section 252.227-7014(a)(5) and 48 C.F.R.

section 252.227-7014(a)(1), and used in 48 C.F.R. section 12.212 and

48 C.F.R. section 227.7202, as applicable. Consistent with 48 C.F.R.

section 12.212, 48 C.F.R. section 252.227-7015, 48 C.F.R. section

227.7202 through 227.7202-4, 48 C.F.R. section 52.227-14, and other

relevant sections of the Code of Federal Regulations, as applicable,

Symantec's computer software and computer software documentation

are licensed to United States Government end users with only those

rights as granted to all other end users, according to the terms and

conditions contained in this license agreement. Manufacturer is

Symantec Corporation, 20330 Stevens Creek Blvd., Cupertino, CA

95014.

7. EXPORT REGULATION:

Export, re-export of this Software is governed by the laws and

regulations of the United States and import laws and regulations of

certain other countries. Export or re-export of Software to any entity

on the Denied Parties List and other lists promulgated by various

agencies of the United States Federal Government is strictly prohibited.

8. GENERAL:

If You are located in North America or Latin America, this Agreement

will be governed by the laws of the State of California, United States of

America. Otherwise, this Agreement will be governed by the laws of

England. This Agreement and any related License Module is the entire

agreement between You and Symantec relating to the Software and: (i)

supersedes all prior or contemporaneous oral or written

communications, proposals and representations with respect to its

subject matter; and (ii) prevails over any conflicting or additional

terms of any quote, order, acknowledgment or similar

communications between the parties. This Agreement may only be

modified by a License Module or by a written document which has

been signed by both You and Symantec. This Agreement shall

terminate upon Your breach of any term contained herein and You

shall cease use of and destroy all copies of the Software. The

disclaimers of warranties and damages and limitations on liability shall

survive termination. Should You have any questions concerning this

Agreement, or if You desire to contact Symantec for any reason, please

write: (i) Symantec Customer Service, 555 International Way,

Springfield, OR 97477, USA, or (ii) Symantec Customer Service

Center, PO BOX 5689, Dublin 15, Ireland.

9. ADDITIONAL USES AND RESTRICTIONS:

Notwithstanding any of the terms and conditions contained in the

Symantec Corporation Software License Agreement, the following

additional terms apply to the product you have purchased. You may:

(i) use the Software on one computer to clone, or apply an image of, a

hard drive on that computer, or a portion thereof, to another hard

drive on the same computer, a replacement computer, secondary

Contents

Chapter 1

About Norton Ghost

Introducing Norton Ghost ............................................................................. 14

What’s new in Norton Ghost 2003 ................................................................ 14

How Norton Ghost works .............................................................................. 15

Virtual Partition ...................................................................................... 15

Hardware restrictions .............................................................................. 16

Preparing for an emergency .................................................................... 16

Norton Ghost components ............................................................................ 17

Norton Ghost wizards ............................................................................. 17

Norton Ghost executable ........................................................................ 21

Ghost Boot Wizard .................................................................................. 22

Ghost Explorer ......................................................................................... 22

GDisk ....................................................................................................... 23

Ghost Walker ........................................................................................... 24

Chapter 2

Installing Norton Ghost

Minimum system requirements ..................................................................... 26

Ghost.exe ................................................................................................. 26

CD and DVD writing .............................................................................. 26

Supported backup media ........................................................................ 26

File systems supported for backup, restore, and cloning tasks ............. 27

Disaster recovery requirements .............................................................. 27

Installing Norton Ghost ................................................................................. 27

Installing Norton Ghost if purchased with Norton

SystemWorks Pro ............................................................................. 28

Installing Norton Ghost .......................................................................... 29

If the opening screen does not appear .................................................... 29

Registering Norton Ghost ....................................................................... 29

Updating Norton Ghost ................................................................................. 31

Uninstalling Norton Ghost ............................................................................ 31

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